Zendesk IPO
Zendesk was a customer service software company that provided cloud-based help desk and customer support solutions to businesses worldwide. The company offered ticketing systems, knowledge bases, and customer engagement tools. It was a prominent player in the customer experience software market before being taken private.
Key Facts
| Industry | Customer Service Software |
| Founded | 2007 |
| Headquarters | San Francisco, CA |
| Employees | ~5,000 |
| Website | zendesk.com |
| Funding | Taken private in 2022 for $13.9 billion by Hellman & Friedman and Permira |
About Zendesk
Zendesk built one of the most widely-adopted cloud-based customer service platforms, serving over 100,000 companies worldwide before being taken private. The company pioneered the modern help desk software category with its intuitive ticketing system and multichannel customer support capabilities, enabling businesses to manage customer interactions across email, chat, phone, and social media from a unified interface. Zendesk expanded beyond basic ticketing to offer a comprehensive customer experience platform including knowledge base management, live chat, workforce management, and analytics tools. The company went public in 2014 and grew to over $1 billion in annual recurring revenue by focusing on both small businesses and enterprise customers. In 2022, Zendesk was acquired by a consortium of private equity firms led by Hellman & Friedman and Permira for $13.9 billion, taking the company private. The acquisition reflected the strategic value of Zendesk's customer base and its position as a critical business infrastructure provider for customer service operations.
IPO Status
Zendesk was previously a public company that traded on the New York Stock Exchange under the ticker ZEN from 2014 to 2022. The company went public in May 2014 and operated as a publicly traded entity for about eight years, growing its customer base and expanding its product portfolio. In November 2022, Zendesk was acquired by a consortium of private equity firms including Hellman & Friedman and Permira for approximately $10.2 billion, or $77.50 per share. The deal took the company private, removing it from public stock exchanges. Following the acquisition, Zendesk continues to operate as a private company under the ownership of its private equity backers.
Competitors
Frequently Asked Questions
Does Zendesk have a stock?
Zendesk previously had an IPO in May 2014 and traded publicly until November 2022. The company was then taken private through a $10.2 billion acquisition by private equity firms.
When is the Zendesk IPO date?
Zendesk already had its IPO in 2014 but is no longer publicly traded after being acquired in 2022. There would only be a new IPO date if the current private owners decide to take it public again in the future.
How can I buy Zendesk stock?
You cannot buy Zendesk stock as the company was taken private in 2022 and is no longer traded on public exchanges. The stock would only become available again if the company goes public in the future.
Don't Miss the Next Big IPO
Get notified when the next major company files for an IPO. Daily alerts delivered to your inbox.
Get IPO Alerts